What if I don’t like my caregiver?

We know that the bond between a client and a caregiver is the foundation of high-quality care. We will work with you to identify exactly what wasn't working and then introduce a new caregiver who better fits your preferences. 

Is there a minimum number of hours?

We cater to flexible scheduling requests, including Tuck-In shifts (2 hours), standard 6-8 hour shifts, or round-the-clock live-in care based on your specific scenario.

What if my caregiver is sick?

We have a backup protocol in place. A supervisor or an alternate caregiver will be dispatched so you are never without care.

Can we change our schedule?

Sure, schedule adjustments are possible with at least 24-48 hours' advance notice for permanent changes.